Tag Archives: service

Facebook – #FAIL in Customer Service

Facebook – #FAIL in Customer Service – Bad Process, BAD Process | Social CRM: The Conversation | ZDNet.com I understand what he’s saying right here, not that I experienced it. I admit, most of the top “internet-related” companies have the WORST customer service you could ever find. Especially in the account recovery processes…. One of the finest account […]

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